Compliance lives at the agent layer, one conversation at a time. We investigate the distance between policy and branch reality, and what it costs you.
Start With the Leak Scan, ₹25,000-₹40,000 | $400-$600Why this industry leaks the way it does.
Banks, NBFCs, insurers, and fintechs run on trust with a rulebook, and the rulebook is only as real as the farthest branch, the newest agent, and the busiest call window. Mis-selling flags, complaint channels that quietly fail, incentive structures that reward the wrong behaviour: the leaks are behavioural before they are financial.
EWR brings a three-year documented research line for BFSI, a private, named pattern library built for regulated, distributed, agent-led operations. Engagements test your organisation against what the research has already documented. The findings land in your report; the library stays ours.
Rashi Mathur: 17 years of Quality and Training leadership, Six Sigma Master Black Belt, certified POSH professional. Every engagement carries the falsifiability promise in writing, if we find no leak, the report tells you exactly where we looked, what we ruled out, and why. Fixed price. 50% advance, 50% on delivery.
Core diagnostic engagements. Don’t know where the leak is? Start with the Leak Scan.
The entry investigation. One domain, attrition, quality, compliance, or customer experience. Floor interviews, documents, and the leak the dashboard is missing. Fixed price, falsifiable in writing.
₹25,000-₹40,000 | $400-$600
Request Scope Proposal →The customer journey end to end, where the score you measure and the experience you deliver come apart.
₹25,000-₹75,000 | $300-$900
Request Scope Proposal →Policy vs practice: what the handbook says, what the floor does, and the distance between.
₹50,000-₹2,00,000 | $600-$2,400
Request Scope Proposal →The resignations you never exit-interviewed, read as evidence of the system that keeps producing them.
₹50,000-₹1,50,000 | $800-$2,500
Request Scope Proposal →Map what happens the day your key person resigns, before they do.
₹50,000-₹90,000 | $800-$1,500
Request Scope Proposal →Multi-site dependency mapping, full network report.
₹90,000-₹1,50,000 | $1,500-$2,500
Request Scope Proposal →A half-day team session plus the written finding. The bridge between a scan and a full audit.
₹75,000-₹1,50,000 | $1,200-$2,500
Request Scope Proposal →Multi-week, multi-domain: quality, CX, hiring, and governance in one arc.
₹2,00,000-₹5,00,000 | $3,000-$8,000
Request Scope Proposal →For 200+ employees: the maximum-depth forensic audit.
₹4,00,000-₹18,00,000 | $6,000-$35,000
Request Scope Proposal →Statutory compliance audited like an operation, policy vs floor reality.
Policy vs floor reality, IC readiness, and the complaint channel that actually works.
₹40,000 | $600
Request Scope Proposal →Quarterly audit, training refresh, and IC support, all year.
₹50,000-₹1,50,000 | $800-$2,500
Request Scope Proposal →Screening and hiring investigations for the roles you keep reposting.
Candidate batches screened with our handwriting-based method, consent-based, mapped to role demands.
₹15,000-₹40,000 | $250-$600
Request Scope Proposal →The hiring-domain Leak Scan: the role you keep reposting, the interview loop that keeps clearing the wrong candidates, the onboarding week that keeps losing them.
₹25,000-₹40,000 | $400-$600
Request Scope Proposal →Sessions that land on the floor, with a written report behind them.
Make the Unsaid Said, names what the job never told your team-leaders: how work actually flows, who actually decides, what actually gets rewarded.
₹50,000-₹2,00,000 | $750-$4,000
Request Scope Proposal →A half-day team session plus the written finding. The bridge between a scan and a full audit.
₹75,000-₹1,50,000 | $1,200-$2,500
Request Scope Proposal →One finding from the reports, so you can see the artifact before you order it.
From the compliance analysis: the digital rail carried its shadow economy. UPI ran near 86 per cent of retail payment volumes while the mule-account problem the volume had built ran beneath it. The report reconstructs the loop in seven stages, the account opened through the write-off booked, and dates every stage of it. The counter-pattern sits beside it, named and sourced: the banks that caught the mule window before the regulator did. The finding closes with the line the sector will recognize: the fraud economy runs on the rail the inclusion story rides.
Illustrative excerpt, anonymized and redacted • BFSI Investigation, 2025 Retrospective Edition
The full-year rhythm: compliance, one or more investigations, and training, scheduled once, done all year.
Annual POSH, one Leak Scan, and one training, scheduled and done.
₹1,50,000 | $2,000
Request Scope Proposal →Key Person and CX Leak cycles included in the annual rhythm.
₹3,00,000 | $4,000
Request Scope Proposal →The enterprise rhythm, scoped by written proposal.
₹5,00,000 | $7,000
Request Scope Proposal →Fractional quality and operations leadership for BFSI organisations that need senior oversight without the full-time cost. 17 years of Quality and Training leadership, Six Sigma Master Black Belt, certified POSH professional.
Senior quality and operations counsel on a monthly rhythm. The sounding board between the audit and the boardroom. Quarterly commitment.
₹40,000-₹75,000 per month | $600-$1,200
Request Scope Proposal →Owns your quality rhythm: audits, calibration, the training calendar, the compliance calendar. Senior leadership without the full-time cost.
₹1,00,000-₹1,50,000 per month | $1,600-$2,500
Request Scope Proposal →POSH and compliance leadership on retainer: policy, IC, training calendar, and the audit rhythm.
₹60,000-₹1,00,000 per month | $900-$1,500
Request Scope Proposal →Tell us the size, the symptom, and what you need. A written scope proposal with a fixed price arrives within 48 hours.
Find out what it has been trying to tell you, in one week, for a fixed price, with the falsifiability promise in writing.
